We communicate in three ways when dealing with customers,team members or suppliers;
- Face to face.
- On the phone.
- Over the web (mail, IM, social media sites etc).
The above is the order of priority I think it should be in.
Over recent months I have seen it reversed for all intents and purposes as we rely more and more on the convenience of the web.
Is it actually convenience that has us doing this or are we losing the ability to communicate face to face?
Are we hiding behind the technology?
When was the last time you had a face to face meeting that sorted out a problem that email was just prolonging?
Face to face will always be more effective – let’s not lose sight of that.
[...] This post was mentioned on Twitter by Irish Internet Assoc, Niall Devitt and bloggertone2, MyProjectTracker. MyProjectTracker said: A short post on communication. http://cot.ag/c7Tlpf [...]
[...] can be written or verbal – but there must be communication. To me, the strongest form of communication is verbal – pick up the phone, turn around in your chair, conduct those necessary [...]