Coming up with a new idea is not something that can be forced. It is something that happens usually at the most surprising times. The common theme of when these ideas come into the mind, however, is that they arrive when the mind is relaxed and unbound by constraint.
Opening up your products and services for public scrutiny can be a daunting prospect. However, it is important to receive feedback at some stage to make sure you are on the right track.
Customer communications, particularly written, can be over examined to the point of being false. What is the right approach to responding to a customer and how much of “you” should come out in the text?
When we were planning MyProjectTracker, we had chosen a very defined path to go down to build it. With some coaching and by taking some time-out, we chose a totally different path in the end. And we are glad we did. Do you always travel the direct path to your goals?
Small business is a challenge and an adventure. The challenges can be endless from non-paying customers to the competition, so staying alert, agile and delivering great customer experience. What are your challenges?
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